HTL hotels has been nominated yet again. This time for Digital prize of the year at Grand Travel Award 2015.

Digital platforms with focus on high quality and improving guest experience.

All digital platforms have been created by revising the existing hotel solutions, removing the old and traditional ways with an eye towards the industries that are best at e-commerce and smart check-in. From this, a new user-friendly platform was created as an innovation for its industry, with a simplified booking flow, clear pricing and simple check-in. To HTL high quality in all details is fundamental, and the digital experience is no exception.

– We have focused on improving the traveller’s experience and on providing the information they want, while having the courage to remove any unnecessary details. These are key values for HTL as a whole, including our digital platforms, says Gül Heper, Commercial Manager HTL hotels.

It is easy to check in at HTL. The guests can choose if they want to check in while on their way and receive the room key directly in their mobile phone, or if they rather use the hotel’s check-in tablet to receive a key card. Either way, there is no more queuing at a reception.

The smartphone app which provides the room key also provides hotel information and a city guide. To make the stay even smoother, HTL has completely removed the check-out process. This is possible since the stay is pre-paid.

The HTL hosts are also ready to assist 24/7.

Motivation from Grand Travel Award:

The hotel chain has focused on digital and mobile from the start, with the guest in focus and smart features for booking and check-in. At the hotel, the guest can open the room with their mobile phones without key cards, and the digital experience is extended into the room with solutions that simplify.

The prestigious Grand Travel Awards will be held on February 11th, 2015 at Grand Hôtel in Stockholm, Sweden. HTL hotels is nominated together with Momondo.se and Goteborg.com